Terms and Conditions


Z-connector, LLC will send you confirmation of your purchase if you have included an email address with your order.


If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a Return Authorization from Z-connector, LLC. Keep your purchase, accessories and all packing materials in new condition to avoid any restocking fees. Web and mail order purchases require an RA (Return Authorization) number. For an RA (Return Authorization) number, email Customer Service at customerservice@get-z-connected.com. Please note that an RA # does not guarantee final disposition and all returns are subject to inspection. All exchanged/ returned merchandise must be in original factory packaging (including all product packaging materials, inserts, hang card, and all accessories). Please do not tape or write anything on the item or the original manufacturer's packaging. In some cases, we may charge you and reduce your credit for the replacement of damaged, altered, missing, written-on or taped-on contents or packaging. We reserve the right to refuse any such items. For customer service issues click here.

Send returns to:

Z Connector LLC

PO Box 331787

Miami, FL 33233


Warning: Do not use the Direct z Connect product on any Oleophopic coated glass back plate surface. As the Oleophopic coating on the glass back plate prevents our adhesive from sticking properly on the iPhone 4 and the iPhone 4s. Please consider using our Z-connector product with its protective phone case.

You agree that there are certain risks in using any information or products found on the Internet. You are cautioned to completely understand these risks before retrieving, using, relying upon or purchasing anything via the internet. Visitors to this site assume all responsibility and risk for the use of the site. Z-connector is intended for use by men & women ages 18 and older. Phone and cell phone case images shown on website may vary from actual products (case texture and cell phone model diecut may vary). Z-connector, LLC is not in any way, directly or indirectly, sponsored or endorsed by, or otherwise affiliated with, the listed service providers or products.


Z-connector "Stay Connected!" is a registered trademark of Z-connector, LLC along with this World Wide Web site and all of its content, including but not limited to the text, images (collectively, "Materials") and arrangement herein are subject to and protected under copyright, trademark and/or other intellectual property laws and rights. All other trademarks (i.e., AT&T, Verizon, T-Mobile, Sprint, etc.), marks, cell phone model names and logos are the property of their respective owners. Any copy or reproduction of any content of this website is strictly prohibited without the prior written permission of each of the respective owner(s). The images and text on the website are owned by Z-connector, LLC except where indicated otherwise. The trademarks, service marks, trade names, trade dress and logos (collectively, "Marks") contained or described on the sites are the sole property of Z-connector and may not be copied, imitated, framed, or otherwise used, in whole or in part, without the prior written permission of Z-connector, LLC. “iPhone® and Apple® are trademarks of Apple, Inc.” “Verizon Wireless is a trademark of Verizon Trademark Services, LLC”. The use of the BlackBerry®, iPhone®, (etc.) smartphone imagery does not, directly or indirectly, suggest sponsorship, affiliation or endorsement.

PO Box 331787